Product Update

phil&teds takes product safety and safe use seriously.  We take the utmost care in designing products to meet or exceed safety standards all over the world.

We are extremely proud of our safety record, our proactive approach to product management, and our long term relationship with parents, all over the world.  Sometimes, new concerns arise outside the testing and production framework that require immediate attention. 

We are proud to make positive, pro-active product improvement measures.

From time to time, we’ll have a great idea to improve our products that may require an additional part or repair, modifications or replacement after the manufacturing process.   In most cases, a simple (free) replacement part is all that’s needed.

If you have any concerns or questions please contact us or your retailer.  We  will be happy to respond.

The following products have required such action.

 e3, sport v1 - folding mechanism cover to secure buggy in folded position

We strongly recommend you obtain and fit our Hinge Covers. 
Some e3/sportv1 inline® buggy users are not using the folded frame-lock straps.  In such cases, the buggy may unexpectedly unfold, causing the front part to flip forward.  If this happens and the person also has their hand in the main hinge (in spite of the sticker on the frame warning against this), injury can result.

The hinge covers reduce the risk of injury when folding or unfolding your sport v1 or e3 buggy.

Impotant: you must NOT have a child in your buggy when folding it.

Please contact your local retailer.
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